“Technical skills may get you the job, but soft skills can make you or break you as a manager.” – Unknown
Often people are promoted to a management position because they have excellent technical skills, but then discover they require different skills to be effective as a manager.
Management essentials modules can be offered as a 2-day course to give a robust grounding in all management basics, or individual modules can be selected/combined as required.
Typical modules include:
- Setting objectives
- Giving Constructive Feedback
- Handling conflict & Dealing with ‘difficult’ team members
- Effective delegation
- Time and self-management
- Dealing with poor performance
- Chairing and participating in productive meetings
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This Course is Particularly suitable for – New or aspiring managers, or experienced managers needing to refresh their skills in a particular area.
Feedback from this course
Leanne is passionate and all staff have come away talking about implementing their action plans which is unheard of. She makes learning so easy and inspires people.C&C Housing
This course was most helpful. I will be implementing the feedback techniques straightaway. Leanne was encouraging and knowledgeable – used practical examples and tips.Redbridge Council