Engaging Training Courses

Engaging Training Courses

Train The Trainer “Excellence is an art won by training & habituation.” –  Aristotle Credible training skills There are some situations where training needs to be conducted by individuals who are in-house, but training may not be their primary...
Challenging Situations

Challenging Situations

Challenging Situations “The law of ‘win-win’ says let’s not do it your way or my way. Let’s do it the best way” – G. Anderson Dealing with challenging situations Leanne approaches this tricky subject with characteristic empathy yet practicality,...
Skills For New Managers

Skills For New Managers

Management Essentials “Technical skills may get you the job, but soft skills can make you or break you as a manager.” – Unknown Management essentials Often people are promoted to a management position because they have excellent technical skills, but...
Boosting Productivity

Boosting Productivity

Practical Time Management “Time is the scarcest resource: and unless it is managed, nothing else can be managed.” –  P. Drucker Getting off to a good start Participants will come away with action plans and a range of tools & techniques ready to...
Effective Communication

Effective Communication

Assert Yourself “You teach people how to treat you by what you allow, what you stop and what you reinforce” – T. Gaskins Be assertive – reach your communication goals and improve your self-esteem Participants on this course will look in detail...