“Technical skills may get you the job, but soft skills can make you or break you as a manager.” – Unknown
Often people are promoted to a management position because they have excellent technical skills, but then discover they require different skills to be effective as a manager.
Management essentials modules can be offered as a 2-day course to give a robust grounding in all management basics, or individual modules can be selected/combined as required.
Typical modules include:
- Setting objectives
- Giving Constructive Feedback
- Handling conflict & Dealing with ‘difficult’ team members
- Effective delegation
- Time and self-management
- Dealing with poor performance
- Chairing and participating in productive meetings