Testimonials

COURSE DESIGN

Working side by side with you to prepare course content, the course plan and the learning resources ready for you to deliver.

The training content and trainer (Leanne) exceeded my expectations & objectives in regards to what I wanted to learn and gain from the training. Leanne was passionate about the subject and very knowledgeable and I went home feeling intrigued and inspired to put into practice the skills I have learned. I feel the knowledge I gained yesterday is relevant to my work life both internally with colleagues and externally with clients but also in my personal life too. It honestly was the most inspiring and valuable training I’ve ever done. I have recommended Kent Trainers Conflict Resolution Course with Leanne to my manager.

Katie Cutmore

Conflict Resolution, Chilston, Maidstone, Kent

Very good feedback from staff about Leanne who they feel is a brilliant Trainer, ‘she has changed to perception of learning & OD across the Trust’. She is passionate and all staff have come away talking about implementing their action plans which is unheard of. They are very happy to use Leanne again, ‘she makes learning so easy and inspires people’.

HR Director

Introduction to Management Course and Administrator Course, C and C Housing Trust, London (client of Kent Trainers)

Leanne offered invaluable advice on the development of a bespoke training course for a new client. Leanne’s expertise lies in content design which engages the learner and enhanced my facilitation skills.

Jo Battershill

Introduction to Management Course and Administrator Course, Stonehaven Training and Graphics,  Bridport, Dorset

Leanne is an expert in turning high level concepts into workable, practical training design that works. She has the unusual combination of being creative and a stickler for detail and always delivers to agreed time scales.

Jacquie Stafford

Sumner Facilitator and Coach, Huddersfield, Yorkshire

PEOPLE DEVELOPMENT

A key way to increase your bottom line is to develop the people that represent your business.

Leanne is one of the most friendly, fun and energetic trainers I’ve had the pleasure of working with. She is knowledgeable and resourceful in the way she imparts learning, and I’ve had many colleagues repeatedly ask for her again. She excels in delivering the learning objectives in a way that all learners feel included, inspired and developed.

Sophie Bryan

Leanne was a very inspiring and motivational trainer and would love to attend more of the workshops on offer. I found I walked away with not only a plan but full of practical ideas and techniques. Would certainly recommend!

Train The Trainer, Course Feedback

Very practical, hands-on and experienced – had an understanding of our business. I will be better at giving feedback to my team.

Supervisor Skills, Course Feedback

Came away with real techniques on dealing with complaints and feel motivated. Lots of interaction, I felt engaged throughout.

Customer Service, Course Feedback

Captivating, explained things in a clear way and made the day fun. I really found this the most useful course I have been on.

Be Assertive, Course Feedback

Very engaging, helpful and understanding – allowed us to express ourselves. Very practical, hands-on and experienced – had an understanding of our business.

Customer Service, Course Feedback

Very personable – made us want to learn, knows her subject.

Supervisor Skills, Course Feedback

Her vast knowledge and personal experience really made a difference – also related everything to our business.

Customer Service, Course Feedback

COURSE DELIVERY

We can be your partner in training and facilitate courses on your behalf for your clients.

Leanne is an extremely accomplished Trainer who continually exceeds clients expectations. As an Associate she is both enthusiastic and reliable and has a firm grasp of Learning and Development issues. In training sessions Leanne demonstrates a high level of Interpersonal skills and is committed to a participative style of delivery. Feedback from her sessions is extremely positive and as a result she has gained a positive reputation across a range of Organisations.

Chris Graham

Owner, Chris Graham Associates, London

Leanne is a vibrant dynamic experienced educator who places the learner at the heart of the learning experience. Professional to the core a real team player Leanne lights up the training space. Leanne has written high quality courses for us, run professional workshops and delivered qualifications.

Helena Widdowson

Quality and Training Manager, Youth force

Leanne has worked as an Associate of Kent Trainers since 2008 and delivers for us on our open scheduled programme of courses and through bespoke in-house courses. She is an extremely popular trainer with all delegates, inspiring them to apply their learning into the practical day to day scenarios at work.

She is highly professional, researching her clients and tailoring her materials to meet the specific needs of the group. Her fun, friendly and engaging style works well with all levels of staff. She is widely read and constantly updates her knowledge and course content with the most recent development ideas.

Leanne is a valued member of our team of Associates, and the feedback we get from delegates is always first class, highlighting her commitment to ensuring her training is relevant, focused, enjoyable and practical.

Kathryn Merrin

Operations Director, Kent Trainers Ltd

Leanne has been working for Athelbrae Ltd for several years delivering a range of our NHS events for staff in General Practice, including supervisory management skills, conflict training, equality and diversity, complaints and customer service, and dealing with difficult patients.

She is a very popular trainer, with delegates relating to her friendly and informative style. A delegate recently reported back that her supervisory management course was “the best course I have ever been on”. She ensures that each course is delivered to a very high standard, actively working with delegates to find solutions to problems within the workplace.

Her unfailing good humour and lively personality engage all those attending her courses. We are very lucky to have such a dedicated and professional member of our training team.

Keith Merrin

Managing Director, Athelbrae Ltd