Credible training skills

There are some situations where training needs to be conducted by individuals who are in-house, but training may not be their primary job function.  In these cases, we can offer a ‘train the trainer’ course, to give staff the necessary skills to deliver the training with credibility.

Typically we would cover:

• Defining objectives that meet the business and learners’ needs
• Designing a training plan that engages different learning preferences
• Practicing different training methods
• Giving constructive feedback
• Assessing that learning has taken place
• Managing awkward situations and challenging learners